What fabrics do you offer?

Our collection features two carefully selected fabrics: Premium Modal and Bamboo Jersey.

Our Premium Modal is lightweight, breathable and soft, with a fluid drape that falls beautifully.

Our Bamboo Jersey offers gentle stretch and natural grip for a comfortable, secure fit with minimal adjustment throughout the day.

What is included with a Modal Hijab?

Every Signature Modal Set includes a premium modal hijab and a colour-matched bamboo jersey undercap.

Our undercaps are custom dyed to complement each modal shade, creating a coordinated set without the need to source an undercap separately.

Due to differences in fabric composition and texture, slight colour variations between the hijab and undercap may occur.

Do your Bamboo Jersey Hijabs include an undercap?

No. Our Bamboo Jersey Hijabs are sold individually and do not include an undercap.

What sizes are your hijabs?

Our Signature Modal Sets are available in two lengths:

• Signature 180: 180 × 70 cm, designed for everyday styling.
• Maxi 200: 200 × 70 cm, offering additional length and coverage.

Our Bamboo Jersey Hijabs measure 180 × 70 cm.

Which fabric is right for me?

If you prefer a lightweight fabric with a soft, fluid drape, we recommend Premium Modal.

If you prefer gentle stretch, natural grip and a more secure fit, Bamboo Jersey may be your ideal choice.

Both fabrics have been selected for everyday comfort. The choice comes down to your personal styling preferences.

Are your hijabs beginner-friendly?

Yes. Our collection has been designed with ease of styling in mind.

Bamboo Jersey offers natural grip and gentle stretch, making it an ideal option for those new to wearing hijab.

Our Modal Sets include a colour-matched undercap, making it easier to achieve a coordinated look.

How should I care for my hijab?

To preserve the softness, colour and quality of your Haus of Azélia pieces, we recommend cold hand washing only.

Wash gently with similar colours using a mild detergent. Do not soak, bleach or tumble dry.

Gently reshape and air dry away from direct sunlight.

Will the colours look exactly as pictured?

We take care to represent each shade as accurately as possible. However, studio lighting, natural light and individual screen settings can influence how colours appear.

For additional imagery of our collection, we recommend exploring our Instagram and TikTok pages.

Please also note that our bamboo jersey undercaps are custom dyed to complement their corresponding modal hijabs. Due to the different fabric compositions, slight colour variations may occur.

Where do you ship?

We ship Australia-wide and internationally.

Available shipping options, rates and estimated delivery timeframes are displayed at checkout based on your location.

International orders may be subject to customs duties, taxes or import fees depending on the destination country. Please refer to our Shipping Policy for further information.

How long will it take for my order to be dispatched?

In-stock orders are generally processed and dispatched within 1–3 business days.

Please allow additional processing time during launches, restocks and other high-volume periods.

Preorder items are subject to the estimated dispatch timeframe stated on their product page.

Once your order has been dispatched, you will receive an email containing your tracking information.

Can I track my order?

Yes. All orders are shipped with tracking.

Once dispatched, your tracking details will be sent to the email address provided at checkout.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard and American Express, along with Apple Pay, Google Pay, Shop Pay and PayPal.

Available payment methods will be displayed at checkout.

Can I change or cancel my order?

We begin processing orders as quickly as possible and cannot guarantee changes or cancellations once an order has been placed.

If you notice an error, please contact us as soon as possible. We will do our best to assist before your order has been dispatched.

Do you accept returns or exchanges?

Due to the personal nature of our products and for hygiene reasons, we do not accept returns or exchanges for change of mind, incorrect shade selection or personal preference.

This policy does not affect your rights under Australian Consumer Law.

What if my item arrives faulty, damaged or incorrect?

If your order arrives faulty, damaged or incorrect, please contact info@hausofazelia.com with your order number, a description of the issue and clear photographs.

We will assess your enquiry and provide an appropriate remedy in accordance with Australian Consumer Law.

Can I return part of my Modal Set?

No. Our Modal Hijabs and colour-matched bamboo jersey undercaps are sold together as a complete set.

For an eligible change-of-mind return, both pieces must be returned together in accordance with our Returns & Store Credit Policy.

How long is my store credit valid?

Store credit is valid for 12 months from the date of issue and can be used towards a future Haus of Azélia purchase.

Store credit cannot be redeemed or exchanged for cash.

Do you offer exchanges?

We do not currently offer direct exchanges for change-of-mind purchases.

If you would prefer a different shade or product, you may return an eligible item for store credit and place a new order.

What if my item arrives faulty, damaged or incorrect?

Please contact us with your order number, a description of the issue and clear photographs of the item.

We will assess the issue and provide an appropriate resolution in accordance with your rights under Australian Consumer Law.

Your statutory consumer rights are not affected by our change-of-mind returns policy.